Watch a Goa enquiry become a booking.
No sound needed. A lead arrives with its source, a quote catches a hotel priced below cost before it goes out, the won quote books itself, and the money lands where you can see it — client dues, the wallet and this month's profit.
The film follows one sample agency's day in Viato Workspace. Website leads arrive tagged with where they came from. A Goa quote shows cost and selling price on every line and warns that it sells below cost when the hotel is priced too low, until the margin reads plus ₹17,400. The won quote becomes bookings in one click. Unpaid balances gather into ₹7,30,530 due from clients while the wallet settles at ₹4,90,900. Invoices, e-tickets and itineraries carry the agency's own logo. The founder dashboard shows the whole business on one screen, with GPS attendance, approvals and access by desk, on laptop, tablet and phone.
40 minutes in Excel 2 minutes
three weeks after month-end this morning
an agency and three months seven days, migration included
another seat to pay for ₹0 extra
You already run all of this. It's just spread across nine apps.
Enquiries in WhatsApp, quotes in Word, costing in Excel, tickets forwarded from the supplier with someone else's name on them, invoices in Tally, payments in a diary. Nothing reconciles, and nobody can tell you this month's real margin without a day of work.
Nine places, no answers
- An enquiry arrives at 11pm and is forgotten by Monday — no one owns it, no one follows up.
- Every consultant quotes from their own Excel file, so margins vary by thousands on identical trips.
- The ticket your client receives is a forwarded supplier PDF. Your agency's name is nowhere on it.
- You find out a client never paid the balance when the supplier calls about it.
- Month-end profit is a guess until your accountant closes the books three weeks later.
One system, one truth
- Every enquiry lands in a queue with an owner, a follow-up date and an audit trail of who touched it.
- Quotes carry cost and selling price on the same line, so the margin is checked before the price goes out.
- Tickets and invoices are issued on your letterhead, with your logo and your GSTIN.
- Your supplier wallet is drawn down with every booking, with warnings before the balance bites.
- Sales and profit after supplier cost are a tile on your home screen, correct as of this morning.
You built the relationship. Your supplier gets the credit.
You spend a week on a client's trip. The document they actually keep — the one they forward to their family — is a PDF with somebody else's logo at the top. Viato issues it on your letterhead instead.
- Passenger
- MEHTA / RAKESH MR
- Sector
- BOM → MLE
- PNR
- QK4T2P
- Issued by
- Supplier Pvt Ltd
Your agency appears nowhere on this document.
- Passenger
- MEHTA / RAKESH MR
- Sector
- BOM → MLE
- PNR
- QK4T2P
- Issued by
- Sunrise Travels · GSTIN 23AAAC…
Your logo, your GSTIN, your terms.
The same is true of every GST invoice, quote and itinerary Viato produces. Drop in a supplier's ticket and Viato reads the details out of it, then reissues the document as yours.
Seventeen screens. One spine.
Everything below is live in the product today — not a roadmap. The first group is the path a single sale walks from enquiry to handover; the rest is what keeps the office running around it.
Leads
Website, walk-in and referral enquiries in one queue. Assigned to a consultant, with follow-up dates that don't slip.
Quotes
Price a trip line by line with cost and selling price side by side, so you see the margin before it goes out. Sent as a branded PDF, then turned into bookings in one click.
Bookings
Flights, hotels and buses against one booking record — carrying the quote and the enquiry that produced it, so revenue traces back to the channel that earned it.
Wallet
Your prepaid supplier balance — top-ups added, bookings deducted automatically, with low-balance and overdrawn warnings before they become a problem.
Tickets
Flight, train and bus tickets issued as PDFs with your logo on them. Drop in a supplier's ticket and Viato reads the details out of it for you.
Trips
Every ticket and invoice for one client compiled into a single branded itinerary — every traveller, every leg, and a billing summary.
Invoices
GST invoices with your GSTIN, TCS handled where it applies, totals worked out for you, and a numbering series your CA will accept.
Owner dashboard
Sales this month, profit after supplier cost, who's present, what needs approving and what's overdue — one screen, updated live.
People
Roles, documents, joining dates and reporting lines — the record you need the day someone resigns.
Attendance
Marked from a phone with a photo, checked against your office location. Present, absent, half-day — and a CSV at month-end. No register, no arguments.
Approvals
A manager asks to change an attendance record; an admin decides. The decision is on record, and nothing is edited silently.
Work
Tasks assigned to your team with deadlines, and an honest record of what was finished and what is running late.
Workbench
Notes and uploaded files with locks and role access, so the right people open the right things and nothing lives on one laptop.
Access control
Admin, manager or staff, plus modules granted person by person. A consultant sees their bookings; only you see the margin.
Audit trail
Every price change, approval and cancellation stamped with who and when, append-only. Disputes end in seconds.
Traffic
Where your website visitors came from, how they behaved, and how many turned into an enquiry you could actually call.
Works on phones
Installs as an app on Android and iPhone, and keeps working when the connection doesn't. Your staff check in and check bookings without a laptop.
Where agencies quietly lose their margin.
A quote typed into Word is a guess. Viato builds it line by line, so supplier cost and your selling price are separate fields — and the margin on every booking is a number you can actually manage.
Margin is a field, not an afterthought
Cost and price live on the same line, so nobody sends a price without seeing what it earns. The margin is checked before the client sees a number, not after the trip is flown.
Board basis built in
Room Only, Half Board, Full Board and All Inclusive are first-class options, so package comparisons are like-for-like.
Quote becomes bookings, then invoice
A won quote converts straight into bookings and a GST invoice — same numbers, same lines, no re-keying and no transcription errors.
Templates for what you sell often
Save your Goa 4N or Dubai 5N and the next quote takes two minutes rather than forty.
Live in seven days.
The reason agencies stay on Excel isn't that Excel is good — it's that switching sounds painful. We do the painful part.
Demo on your numbers
Bring a month of real bookings. We load them and show you your own margin, not a made-up dashboard.
Day 1We migrate your data
Existing bookings, client list, staff records and outstanding dues come across from your spreadsheets. Included, not extra.
Days 2–4Your team is trained
Two sessions — one for consultants, one for you and your accounts person. Recorded, so new joiners watch it later.
Day 5You go live, we stay on
First month is hands-on. After that, support stays included — you have a person, not a ticket queue.
Day 7Start free. Pay when it's carrying your desk.
No per-seat maths and no surprise upgrade when you hire. Every plan is per agency, in rupees, plus GST — which you claim straight back if you're registered.
Free
For a one-person agency finding its feet.
No card. Nothing to cancel.
- One user account
- 25 bookings a month
- Quotes, bookings and invoices
- Documents carry a small Viato mark
Agency
For an agency running its whole desk on Excel today.
Plus GST. ₹40,000 for a year — two months free.
- Unlimited staff accounts
- Every module, no add-ons
- Your logo on every ticket and invoice
- Wallet, attendance, approvals and audit trail
- Migration and training included
Group
For several offices, or a DMC running departures.
Plus GST. Two months free on annual.
- Everything in Agency
- Up to five offices
- Priority support line
- API access
- One new module a year, built to your brief
Setup, once: ₹10,000 on Agency, ₹25,000 on Group — covering your branding on every document, your existing records imported, and a training session. No lock-in: thirty days' notice ends it, we hand your data back in full, and there is no exit fee. You can export everything yourself, any day, without asking us.
The questions everyone asks.
What's the catch with the free plan?
Do we pay for each member of staff?
What happens to our data if you disappear?
We already use Tally. Does this replace it?
Our staff aren't technical. Will they actually use it?
How is this different from a generic business system?
Is our commercial data safe from our own staff?
Can we try it before committing?
See it on your own bookings.
Send us a month of real trips and we'll load them before the call. Forty minutes later you'll know your actual margin, who your best consultant is, and how much is still owed to you.
- No obligation, and nothing installed on the call
- We'll tell you if you're too small to need this yet
- Migration and training quoted up front, never discovered later
- Your data is never shared with another agency